About Us
Specialist Telephone Answering & Call Handling services for Medium to Large Organisations.
Since 1999, UK and international companies have been trusting Frontline to provide smart, efficient and professional telephone answering service. Using state-of-the-art technology, we guarantee every call for our call answering service is handled quickly and effectively. Wherever you are or however busy you might get, Frontline helps ensure clients always stay in contact with your company with the help of our call answering service. We’re proud of the strong relationships we’ve built up with our clients and that we’ve become a trusted extension of their business that deals with their telephone answering service. Our UK-based, highly trained customer communication experts use years of experience in providing efficient and responsive call-answering services to demonstrably enhance your customer relations. This means your customers are always greeted politely and professionally and have their needs handled responsively anywhere, anytime. 12 reasons to choose Frontline Communications for call handling service.
Constant communication
We are proud of the strong relationships we have built with our UK and international clients since 1999 and we continue to develop our telephone answering service in line with clients to service their needs and are a trusted extension of their business. Let us join you on the frontline of your business and support your customer engagement with one voice.
Call us now on +441489866630 and see what the communication experts can do for you and your call answering service needs.
Need professional call handling and escalation services?
We specialise in bespoke call handling services for companies with complex communication needs, including supplier management and multi-lingual translation and interpretation services.
Our call handling service offers:
- Out of hours call response and “triaging”
- Emergency hotline and helpdesk call escalation services
- A complete telephone answering service
Do your customers demand 24/7 customer service?
We provide end-to-end outsourced customer services operations tailored to your business needs, from multi-channel customer communications to order-taking, processing and CRM logging. At Frontline, we work to ensure that your company’s reputation is enhanced by each and every customer interaction.
- 24/7, 365, multi-channel customer service
- call answering, email response, social media communications
